Privacy Policy

Effective Date: April 2025

At CageBeat Gym, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information when you visit our website or use our services.

1. What Data We Collect

We may collect the following types of data when you interact with us:

Personal Identification Information: Name, email address, phone number, postal address, and any other personal details you provide us.
Account Information: Username, password (encrypted), and membership preferences.
Payment Information: Billing information, such as credit/debit card details, collected securely via third-party payment processors.
Technical Data: Information related to the devices and technology you use to access our website, including IP address, browser type, and operating system.
Usage Data: Details of how you interact with our website, the pages you visit, and how you engage with our online services.
Communications: Emails, feedback, support queries, and any other form of communication between you and us.

2. How We Use Your Data

We use your data for various purposes, including:

Providing Services: To offer our gym classes, personal training, memberships, and any other services you request.
Communication: To send you relevant updates, promotions, newsletters, and respond to your queries.
Processing Payments: To process your transactions and ensure that your membership or services are correctly billed.
Improving Services: To understand user behavior and enhance our services, website, and overall customer experience.
Compliance: To comply with legal obligations and regulations.

3. Legal Basis for Processing

We rely on several legal bases for processing your personal data, including:

Your Consent: When you provide us with personal information and give consent for us to process it.
Contractual Necessity: For the performance of a contract, such as providing gym services and processing membership payments.
Legal Obligations: To fulfill any legal or regulatory requirements.
Legitimate Interests: To improve our services, prevent fraud, and protect the security of our website and members.

4. How We Share Your Data

We do not sell or rent your data to third parties. However, we may share your information with trusted service providers, such as:

Payment Processors: To facilitate payment transactions.
IT Service Providers: For website hosting, technical support, and data security.
Legal Authorities: If required by law or to protect our rights, we may share information with law enforcement or regulatory bodies.

5. Data Protection

We take robust measures to safeguard your data:

Encryption: All sensitive data, including payment details, is encrypted during transmission.
Access Control: We limit access to personal information to authorized personnel only.
Secure Infrastructure: We use secure servers, firewalls, and other technologies to protect your data from unauthorized access.

6. Data Retention

We will retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. You can request the deletion of your data at any time by contacting us.

7. Your Rights

Under the UK GDPR, you have certain rights regarding your personal data, including:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request corrections to any inaccurate data we hold about you.
Erasure: You may request the deletion of your data under certain circumstances.
Restriction of Processing: You may request that we limit the processing of your data in specific situations.
Data Portability: You have the right to request a transfer of your data to another service provider.
Objection: You may object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us at the details provided below.